Customer Care

 

Thank you for visiting bakticollection.com. We have prepared the information below to ensure that your experience on our website is a positive one. Please review the following rules that govern your use on our site. Since BAKTI reserves the right to revise, add or remove portions of these terms at any time please visit this page periodically to review the Terms of Use. By using this website after any such change, you agree to comply with, and be bound by, the changes made in the Terms of Use. For any additional questions regarding our policies, please contact us at info@bakticollection.com.


Orders & Shipping

Orders may be placed online at www.bakticollection.com at any time. Orders will be confirmed within 24 hours. Every piece is made to order so please allow 2 weeks for delivery. If the item is estimated to be ready before that window, the item will ship as soon as it is complete. If you need your order shipped by a specific date, e-mail us at info@bakticollection.com and we will try our best to accommodate your needs. You will be notified via email when your order ships. Orders placed during holiday seasons may take longer and you will notified if the production time is longer than usual.

We offer Free Shipping for all domestic orders once the piece is complete. To protect your jewelry package, all orders are insured with a jewelry insurance shipping provider.


Privacy

At BAKTI, we are committed to providing you with high quality products along with excellent service. In order to do so, we gather certain personal information that helps us better assist and communicate with our customers about new products, promotions and services. Protecting your privacy and securing your personal information is very important to us. When you subscribe to our website, place an order or communicate with us via email we collect personal information such as your name, telephone number, email and postal addresses.


We make every attempt to ensure that the pieces on our website are accurately represented. If any good provided by BAKTI is listed at an incorrect price or with inaccurate information, BAKTI reserves the right to correct any errors, including after an order has been submitted. We do not negotiate the prices of our products.

Errors


All of the content on our website, including images, text, designs, logos, trademarks and other materials is the property of BAKTI and is protected by United States and international copyright laws. All the content on our website is intended for your personal, noncommercial use. The use of our content for purposes other than personal and noncommercial use is prohibited without the written permission of BAKTI.

Copyright


Those who sign-up to our email list are the first to know of any events, sales, promotions, and styles added to our collection.  Email addresses collected at bakticollection.com are used internally and not shared with a third party. If at any time you choose not to receive emails from BAKTI, you may unsubscribe by contacting us at info@bakticollection.com or by clicking on the unsubscribe link at the bottom of our newsletters.

Newsletter